We appreciate you may have many questions regarding Esalen’s temporary closure. We have compiled these frequently asked questions to support you. These questions will be updated as more information becomes available.
If your question is not answered below, please feel free to contact your Program Specialist.
Q. Is there a reported case of COVID-19 at Esalen?
A. No, there is no current case of COVID-19 at Esalen. However, by closing we are following best practices for social distancing to help ensure the safety and wellbeing of our community both at Esalen and beyond.
Q. Is Esalen evacuating the campus?
Our Big Sur campus has not been evacuated. Anyone who is not on staff has left. Staff who can work from home (and who do not live on campus) have been asked to do so.
Q. Have guests been notified?
Yes, any guest with a reservation during the closure period has been notified and will be provided a full refund within 10 working days.
Q. How long will Esalen be closed?
We will be closed for four weeks beginning March 15, 2020.
Q. When will Esalen reopen?
We have tentatively scheduled a reopen date of April 12, 2020; however, this is based on information we have now and could change as new information becomes available. We continue to closely monitor the COVID-19 situation and will follow guidance provided by federal and state agencies.
Q. What is Esalen’s cancellation policy?
Any guest with a reservation during our closure will receive a full refund. There is no reason to contact our Guest Services team to request this refund. Please allow 10 business days for us to complete the transaction. Our normal cancellation policy applies when Esalen reopens.
Q. How can I connect with my students?
We are exploring ways to support connection across our larger community. If you are interested in participating please contact your Program Specialist.